Data Privacy Statement
1. Data privacy at a glance
The following notes give a simple overview of what happens to your personal information when you visit our website. Personal information is any data by means of which you can be personally identified. Detailed information on the subject of data protection can be found in our data privacy statement found below.
Data collection on our website
Who is responsible for data collection on this website? Data are processed on this website by the website operator. The operator’s contact details can be found in this website’s section Imprint.
How do we collect your data?
Some of your data are collected when you inform us of them. These could, for example, be data you enter on a contact form. Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as data from the browser and operating system you are using or the time at which you accessed the page. These data are collected automatically as soon as you enter our website.
What do we use your data for?
Part of the data are collected to ensure the proper functioning of the website. Other data can be used to analyze how you use the site.
Data privacy in the case of job applications
In the case of a job application, we process the data communicated to us for the purpose of the application procedure. The legal basis for this is Article 6, paragraph 1, item a.
The recipients of the data are the persons involved in the application procedure within our organization to the exclusion of all others. If your application is rejected, the data will be stored for a six-month period following the completion of the application procedure. This storage duration results from the possible lodging of claims under the General Equal Treatment Act (AGG). With your consent, we can, alternatively, agree on a different time limit. The legal basis for this is Article 6, paragraph 1, item (a) GDPR (EU General Data Protection Regulation).
What rights do you have regarding your data?
You always have the right to request – at no charge – information about your stored data items, their origin, their recipients, and the purpose of their collection. You also have the right to request that these data be corrected, blocked, or deleted. You can contact us at any time using the address given in the section Imprint if you have further questions about the issue of data privacy. You may also, of course, file a complaint with the competent regulatory authority.
Analytical and third-party tools
2. General information and mandatory information
The operators of this website take the protection of your personal data very seriously. We treat your personal data as being confidential and act in accordance with the statutory data protection regulations and this data privacy statement.
When you use this website, various items of personal data will be collected. Personal information are any data items with which you could be personally identified. This data privacy statement explains what information we collect and what we use it for. It also explains how and for what purpose this happens. Please note that data transmitted via the internet (e.g. via email communication) may be subject to security vulnerabilities. It is not possible to protect data completely from third-party access.
Notice concerning the party responsible for this website:
ENSERV EIS GmbH
Klaus Probsthain, Oliver Schnoor
Telephone: +49 (0)5141/ 7548-0
The responsible party is the natural person or legal entity that, acting alone or jointly with others, decides on the means of processing the personal data (e.g. names, email addresses, etc.) and the purposes for which this is to be done.
Revocation of your consent to the processing of your data
Many data processing operations are only possible with your express consent. You may revoke the consent already given at any time. An informal email addressed to us and making this request is sufficient for this purpose. The lawfulness of the data processing carried out up to the revocation remains unaffected by the latter.
Right to file a complaint with the competent regulatory authority
If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authority. The competent regulatory authority with regard to data privacy issues is the Data Protection Officer of the German federal state in which our company has its registered office. A list of Data Protection Officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
Right to data transferability
As regards data that we process automatically on the basis of your consent or in fulfilment of a contract, you have the right to have these data delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.
SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as orders or enquiries you send to us as the site operators using a contact form. You can tell that you have an encrypted connection when the “http://” protocol changes in your browser’s address line to “https://” and you see a padlock icon beside it. If SSL encryption is activated, then the data that you transmit to us cannot be read by third parties.
Information, blocking, deletion
Within the scope of the legal regulations currently in force, you have, at all times, the right to request information, free of charge, regarding your personal data stored by us, the origin and recipients of the same, and the purpose of this data processing; when appropriate, you are also entitled to request the correction, blocking or deletion of these data. You can contact us at any time using the address given in the section Imprint if you have further questions about the issue of data privacy.
Objection to promotional emails
We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational material not explicitly requested. The website operators explicitly reserve the right to take specific legal action in the event of your being sent unsolicited advertising material, such as spam emails.
3. Data collection on our website
Some of our web pages use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies serve to make our services more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your visit.
Server log files
The website provider automatically collects and stores information that your browser automatically transmits to us in “server log files”. These files show:
- the type and version of your browser
- the operating system used
- the referrer URL
- the host name of the computer accessing the site
- the time at which the server request was made
- the IP address
This data will not be combined with data from other sources. The legal basis for the data processing procedure is Art. 6, paragraph 1 (b) GDPR, which allows the processing of data to perform a contract or to carry out measures as a preliminary to a contract.
Commissioned data processing
We have concluded a commissioned data processing contract with the provider (e.g. ALL-INKL.).
If you use our contact form to send us enquiries, the details you enter on the form, including the contact details entered, will be stored by us for the purpose of dealing with your enquiry and to cover the eventuality of any follow-up questions. We do not share these data items without your permission. We will therefore process any data you enter on the contact form only on the basis of your consent (Art. 6, paragraph 1 (a) GDPR). You may revoke your consent at any time. An informal email addressed to us and making this request is sufficient for this purpose. The lawfulness of the data processing carried out up to the revocation remains unaffected by the latter. We will retain the data you provide on the contact form until such time as you request their deletion, revoke your consent regarding their storage, or if the purpose of the data storage no longer applies (e.g. after your enquiry has been dealt with conclusively). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, will remain unaffected by this provision.
Processing of data (customer and contract data)
We collect, process, and use personal data only insofar as this is necessary in order to establish, shape the content of, or modify the legal relationship with us (master data). This is done on the basis of Art. 6, paragraph 1 (b) GDPR, which allows the processing of data in order to perform a contract or to carry out measures preliminary to a contract. We collect, process and use personal data relating to the use of our website (usage data) only to the extent required to enable the user to access our services or to invoice the user for the same. The customer data collected are deleted following the conclusion of the order or after termination of the business relationship. Statutory retention periods remain unaffected by this.
Data transferred when signing up for services and digital content
We communicate personally identifiable data to third parties only to the extent required to fulfil the terms of the user’s contract with us, transmitting such data, for example, to the bank entrusted with the processing of payments. Your data will not be transmitted for any other purpose unless you have given your explicit consent to such a data transfer. Your data will not be disclosed to third parties, e.g. for advertising purposes, without your explicit consent. The legal basis for the data processing procedure is Art. 6, paragraph 1 (b) GDPR, which allows the processing of data in order to perform a contract or to carry out measures as a preliminary to a contract.
4. Analysis tools and advertising
This website uses functions of Google Analytics, a web analytics service. The provider of this service is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses so-called “cookies.” These are text files that are stored on your computer and that enable you to analyze the utilization of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. The storage of Google Analytics cookies is carried out on the basis of Art. 6, paragraph 1 (f) GDPR. The website operator has a legitimate interest in analyzing user behaviour in order to optimize both its website services and its advertising.
We have activated the IP anonymization feature on this website. This ensures that, within European Union member states or other states party to the Agreement on the European Economic Area, your IP address will be abbreviated by Google prior to transmission to the United States. Only in exceptional circumstances will the full IP address be transferred to a Google server in the USA and abbreviated there. At the behest of the operator of this website, Google will use this information to evaluate your utilization of the website, to compile reports on the website activities, and to provide the website operator with other services associated with utilization of the website and use of the Internet. The IP address communicated by your browser within the scope of Google Analytics services will not be combined with other Google data items.
You can prevent the cookies being stored by setting your browser software appropriately; however, we do draw your attention to the fact that, in this case, you may perhaps not be able to use all the functions of this website to the full extent. Furthermore, you can prevent the collection by Google of the data generated by the cookie (including your IP address) and relating to your use of the website and also the processing of these data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
Objecting to the collection of data
You can prevent the collection of your data by Google Analytics by clicking on the following link. This will set an opt-out cookie, which prevents the recording of your data on subsequent visits to this website: Disable Google Analytics
For more information about how Google Analytics handles user data, see Google’s data privacy statement: https://support.google.com/analytics/answer/6004245?hl=en.
Commissioned data processing
We have entered into a contract with Google for the outsourcing of our data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
Demographic features at Google Analytics
This website uses Google Analytics “demographic features”. This allows reports to be generated containing statements about the age, gender, and interests of site visitors. These data stem from interest-based advertising on Google’s part and from the visitor data of third-party service providers. These data cannot be attributed to any specific individual.
You can disable this feature at any time by adjusting the ads settings in your Google account or you can generally forbid the collection of your data by Google Analytics as described in the section “Objecting to the collection of data”.
5. Plugins and tools
Integration of services and content from third parties
It may happen that, as part of the online offer, third-party content, such as YouTube videos, maps from Google Maps, jQuery components, RSS feeds or graphics from other websites are included. The prerequisite for this is always that the user’s IP address is visible to the provider of such content (hereinafter referred to as “third-party providers”). For without the IP address, the content cannot be sent to the respective user’s browser. Accordingly, the IP address is necessary in order to display this content. We endeavour to only use content from providers that, in each case, use the IP address solely for the delivery of the content. However, we have no control over whether the third-party provider might save the IP address, e.g. for statistical purposes. Insofar as this is known to us, we notify users of the situation.
Google web fonts
For uniform representation of fonts, this page uses so-called web fonts provided by Google. When you access a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly. For this purpose, the browser you use has to establish a direct connection with Google servers. Google thus becomes aware of the fact that our website has been accessed via your IP address. The use of Google web fonts is carried out in the interests of a uniform and attractive presentation of our online services. This constitutes a legitimate interest as defined in Art. 6, paragraph 1 (f) GDPR. If your browser does not support web fonts, a standard font will be used by your computer. Further information relating to Google web fonts is to be found at https://developers.google.com/fonts/faq and in Google’s data privacy statement: https://www.google.com/policies/privacy/.